The broken tape wrapped around the spindle will now be visible (the approximate position is indicated by the blue disc with a white X on photo 1). TAKE CARE NOT TO DAMAGE THE RIBBON CABLE indicated in blue on photo 2. It is now possible to remove the side fence by carefull manipulation, disengaging the lugs and pin indicated by the red arrows on photo 2. Remove the small, black, cross head screw (also circled in red) towards the rear of the unit. Remove the small, black, cross-head screw (circled in red and marked 'C' on photo 1) nearest the front of the unit and then remove the plate it is securing by lifting and moving to right (to disengage it from the securing pin (indicated in red on photo 1). Using the flat-bladed screwdriver, carefully prise the top cover away from the unit - I started at the back on either side and then slowly drew the screwdriver forwards until enough of the top cover had been raised to allow me to grasp it and pull it free. Remove the unit from the car using the removal tools and disengage the antenna plug and the two electrical connector blocks (1 x single and 1 x double) from the rear of the unit. You will need a set of removal tools (see photo 3), a flat bladed screwdriver, a small cross-head screwdriver, a scalpel (the latter's small sharp blade is needed to get into the confined space and cut away the offending tape) and, possibly, a small Torx driver. That was the problem a few days ago with my father's Becker Audio 10 unit fitted in his E240. If you hear a whirring sound followed by a click (or series of clicks) when trying to eject a cassette, then you probably have a broken tape which has wrapped itself tightly around the first spindle, thereby preventing the cassette bed from raising to the eject position.
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